Meet the Homes Partnership Team

Our Team of experts have been in the field for years

Homes Partnership Team

Being a part of the Homes Partnership team is only about one thing; delivering customer service at a standard over and above our customers expectations. We want to ensure that when our customer’s journey has finished that they then go on to recommend their friends, family and colleagues to start their very own journey with us when the time is right. We passionately believe that the estate agency industry is bettered by having every single one of our staff in it. Meet our Homes Partnership team below and read our company story here:


p.s If you are a like-minded estate agency professional and would like to join the Homes Partnership team then we would invite you to send your CV by email to Adam Charlton

Tracy Smith

Managing Director

I have worked in estate agency since 1980, starting as a secretary and working my way up. I joined HP when we launched in 1991 & I bought the company in 2000. I have two daughters, two grandchildren & I’m lucky enough to work with my husband & my eldest daughter. In 2014 I was crowned Sussex Business Person of the Year & I have an amazing team around me who all share my passion for excellent customer service.

Sarah Evans

Client Liaison Manager

I got the property bug when I moved to Crawley in 1999. My experience of dealing with estate agents encouraged me to want to join the industry because the service I received wasn’t great & I was sure I could do better! So when an opportunity came up with Homes Partnership in 2009 I didn’t hesitate. My role of Client Liaison Manager for the branch enables me to assist clients all day long and my own life experiences help me to handle our transactions with empathy & understanding.

Adam Charlton

Director of Operations

I manage the Homes Partnership team on a day-to-day basis using my experience and knowledge in both residential sales and lettings to guide my team to getting the best results possible for our clients. I also operate as our land and new homes specialist and love showing people how much their asset could be worth by looking at things from different angles. At home I am a family man with a beautiful wife and two amazing children.

Jack Gamon

Senior Property Consultant

I love my job. I am not sure how many people who go to work everyday can say that and truly mean it. I love being able to help people in ensuring they get the best result and I get even more enjoyment by doing it in my very own community. Currently I am looking to buy my first property with my partner, Laura. I am a huge dog lover and have a keen interest in all things politics!

Paul Callaway

Partner, Head of Appraisals

My parents taught me as a child "Treat people the way you want to be treated and just be honest". I moved to Crawley in 1999 and joined the Homes Partnership team in 2002 with the above in mind, and this remains my work ethic to this day. I'm extremely passionate about my job, will always put the customer first and I am proud to be have such a wonderful team alongside me who share the same viewpoint and customer service ethos.

Robert Kingdon

Assistant Lettings Manager

It all started 6 years ago when my parents sold my childhood home and moved to Spain. The agent couldn’t make the viewing and asked if I wouldn’t mind helping – I happily agreed and the next day an offer came in. Thanks to my knowledge of the area I grew up in, I sadly had to leave – however in doing so, find myself working in such a fantastic industry that I am so passionate about. For a friendly, passionate and honest approach to Residential Lettings, be sure to give me a call here at Homes Partnership.

Ashleigh Miller

Property Consultant

The previous letting agent I worked for in Crawley was purely driven by money and this was not how I wanted to do my job. I moved to the Homes Partnership team as we are driven by high standards of customer service and that's what I intend to deliver all of the time! With my can-do attitude, determination and positive outlook I will always strive to give you the best service possible. As of March 2018 I have switched my main focus to residential sales and I am loving the new challenge.

Jenna Patmore

Sales Consultant

I joined the Homes Partnership team in 2013 & thoroughly enjoy working for such a vibrant, proactive company. I’ve been an Estate Agent for eight years overall & like working in an industry where every day is challenging & rewarding. With experience in sales & lettings, I enjoy both disciplines equally; I get to meet new people & with the support of my colleagues, provide an exceptional service to get people moving.

Sophiya Bell

Property Manager

I have worked in property management for a few years now and I can honestly say I've seen the good and the bad of how things can be done. I moved to Homes Partnership because it gave me the perfect platform to do things right and provide the service that all landlords, and tenants, deserve. I am as hardworking as they come and will do anything within my powers to ensure our customers are happy. My father taught me that a good work ethic is very important from a young age and I am very grateful to him for that. I'm friendly and approachable and would love the chance to manage your property!

Keith Smith

Sales Consultant

I’m the one known as The Old Guy but I don’t mind, there’s no point in trying to deny it! My HP story starts at a Silver Jubilee street party 6th June 1977 when I met ‘the boss’ Tracy when we were still at school! I look forward to meeting you & if you sell your property with HP you can be sure it will be in very safe hands; I promise to treat your home as if it’s my own.

Iona Hughes-Onslow

Property Manager

Been working with Estate Agents for 5 years in busy London offices. First started as Letting Negotiator where I enjoyed more doing the administration rather than getting the sale in. From there worked as a Tenancy coordinator and now for past few years in Property Management. I enjoy how varied the role is and how every day is different not knowing what to expect. With everything I do, I always strive for Landlord and Tenant satisfaction, so it is a perfect fit now starting to work the third-time winners of customer satisfaction with the ESTAS Estate & Lettings Agent Awards.

Sarah Clapp

Office Coordinator

I was born in Crawley so know the area rather well! It is a varied & vibrant town & I enjoy working in an office environment where I can use my knowledge of the town. Having studied Secretarial skills at school I take pride in my work & believe we produce the best possible literature & documents to support our clients through their transactions.

Mortgage Advice Bureau

Kate Fuller

Business Principal

I have been working in mortgages for over 10 years and I can honestly say that I love helping clients achieve their dream of buying homes. People say I must be good at maths, but honestly my job is far more about problem solving than maths & I’m an excellent problem solver. Mortgage Advice Bureau expanded in January 2018 which included opening our own mortgage shop.

Emma Williams

Mortgage Administrator

I joined Mortgage Advice Bureau in 2015 as an administrator, recruited for my old fashioned organisational skills, bubbly personality & focus on providing great customer service. I absolutely love my job & threw myself into learning as much as possible about this great company.

Sean Furber

Senior Mortgage and Protection Administrator

You're unlikely to find a degree in the arts on the CV of many mortgage administrators, but that didn't stop me making a career U-turn in 2002 & I haven't looked back since... well, I did escape once & had a few years on the run, but came home eventually! Always doing the right thing for our customers separates us from the humdrum & with such a large proportion of business coming from returning customers & their recommendations.

Orran Fuller


Orran has worked in the financial industry in the past and is now looking for a new challenge within Mortgages with the goal of becoming an adviser in the watch this space!

Kinga Zima

Mortgage and Protection Adviser

I joined Mortgage Advice Bureau in January 2018. I have worked in customer service for over 13 years where I have enjoyed exploring my passion for people. I've worked in mortgages for the past three years, during this time I discovered a love for the mortgage industry; especially in helping first time buyers to buy their dream home.

What is your house worth? Book a face-to-face valuation online or get a free, instant, online estimate using our innovative web tool!


Get the most effective service both online and in the high street!