Homes Partnership - Our Story

Happily ever after....

In 2015 I celebrated 35 years of marriage and 35 years in estate agency, which is no mean feat bearing in mind my hubby and I work together too! I have two daughters; the eldest Kate is one of my financial advisers with Mortgage Advice Bureau also based in Crawley, so you could say this is a family affair at Homes Partnership. I have two gorgeous grandchildren who I see every weekend and I enjoy walking our two dogs over the beautiful countryside on the outskirts of Ifield, Crawley.

Estate agency is a roller-coaster ride of highs and lows, peaks and troughs, boom times and recession but through it all (I did it my way) I have surrounded myself with the best and most amazing team at Homes Partnership that you will find in Crawley. We are passionate about customer service, moving hundreds of people locally and across the country, working hard for our clients and for our local community.

Homes Partnership have proudly sponsored Crawley Town Football Club in the 2014/15 and 2015/16 seasons and we are staunch supporters of St Catherine’s Hospice; as we entered 2016 we had raised just shy of £4,000.

Our services at Homes Partnership include residential sales and lettings, land and new homes, auction services, conveyancing, mortgages and relocation services with Relocation Agent Network who in 2015 chose us as the Best Agent in the South East Region! Since 2013 we have consistently achieved an average 99% of asking price and 80% of people who met us instructed us over and above any other agent. With over 100 years industry experience within our team, we are poised and ready to take your call and help you with all your property needs; it would be our absolute pleasure to assist you.

Tracy Smith - Director

Traditional with a Modern Twist

We’ve come a long way since we opened our doors in 1991, mixing traditional values with a modern approach

In 1991 a man called Mark left the comfort of working for a corporate estate agent to set up on his own and HOMES was born. Mark’s ethos was to provide exceptional customer service to build a business on repeat custom, so when he headhunted Tracy Smith, our Director, she did not hesitate. We opened our doors in the middle of a recession and worked hard with a small team of like-minded people to quickly become one of the busiest agencies in Crawley. Tracy learnt a lot of from Mark over the nine years that followed until September 2000 when, in partnership with Tracy’s friend & colleague Fiona, they bought him out. Tracy and Fiona managed the business together until 2007 when Tracy bought her out too; make no mistake, Tracy is a bit of a control freak!

The market was very different in 1991 to what we have now; depressed from the recession, it was a tough time. We set about trying to provide an over-and-above service to the homeowners trying to sell, rather than simply being left around for months on end. When times are hard, that is when most people realise they need the support and guidance only a true expert with the right approach can give.

It was almost immediately that we built our reputation as the true experts in the town, a reputation that is still going strong over 25 years later.

Nowadays we have lots of modern technologies to help us be as effective as possible; floorplans, professional photography, email, responsive websites, LED window displays to name but a few! These have all been embraced by us and provided to our clients to make sure they are happy with the marketing we provide. All the technology in the world however means very little without the most important ingredient of all; the right people. That’s where we excel!

Our Crawley office is located in a Grade II listed building in the historic high street, and this has been our home since the very beginning. It is from here that we can help you with all of your property needs in the Crawley & West Sussex area including all of our beautiful surrounding villages like Pease Pottage, Copthorne, Charlwood, Crawley Down and Faygate - we cover approximately a 15 mile radius of Crawley. We would be delighted if you are able to visit us soon and we look forward to helping you in any way you need.

In 2016 we celebrated our 25th anniversary by widening our coverage area in West Sussex. We are now able to help even more customers move than ever before so if you live in East Grinstead, Felbridge, Crawley Down, Forest Row, Ashurst Wood, Lingfield, Dormansland, Turners Hill, Cowfold or Sharpthorne we would love to add you to the growing list!

Why use us?

Estate agents are certainly not a rare breed, a walk up and down the high street and in most towns’ and you will see plenty of us! Finding a hardworking, trustworthy and proactive agent that will listen to your needs and act accordingly however, is a little harder to do.

We could talk all day about how and why we are different but we thought we’d give you some of the main points:

Familiar faces! Unlike major chains that move staff around on a frequent basis, you can tap into local knowledge and expertise, seeing familiar faces time and again, in fact most of our staff have been with us for over 10 years! Find out more about our people on our Meet the Team page!

Great communicators! We will never leave you guessing what’s going on, we provide regular feedback and updates throughout. We promise contact, and we deliver.

Value for money! We want everyone to have a fabulous experience with HP and will work hard to earn every penny of our competitive fee. There is a reason that 60% of our business is repeat business.

Support every step of the way! With a range of helpful guides, free valuations, all-encompassing marketing and superb after sales/let service.

Your agent for life! Whatever your circumstances, you'll find a warm, friendly and supportive service that will ensure you return for every move.

So whether you're selling, buying, letting or renting please consider HOMES PARTNERSHIP - the trusted and recommended estate agent for Crawley, East Grinstead and everywhere in between!

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